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Travel Tips

Planning an affordable trip to Bora Bora and French Polynesia

February 25, 2020 by boltonpoints

We’ve all seen the Instagram photos of the overwater bungalows, surrounded by crystal clear water, with dramatic Mount Otemanu in background. In said photos, it looks like a mix of Hawaii’s mountains and the Caribbean’s blue waters. This dreamy paradise is one that most people only dream of visiting, primarily because it’s prohibitively expensive.

Bora Bora gets most of the fame, however it’s just one of the 118 islands and atolls that make up French Polynesia, one of the more remote places on earth. With that remoteness comes sky high prices, but with some advance planning, a trip to the South Pacific doesn’t have to break the bank.

Getting there from North America

Rewind to late 2017, when United announced that it would begin flying to Pape’ete, Tahiti (the capitol) from SFO. The flight was originally supposed to be seasonal, but it’s done so well that it’s now year around. Prior to United’s announcement, French Polynesia was served by three airlines from North America, none of them legacy US carriers. Air Tahiti Nui, Air France, and low-cost carrier French Bee dominated the market, offering few options to use points and miles to get there (Air Tahiti Nui is redeemable using American AAdvantage miles, while Air France charges an obscene amount Flying Blue miles for a one-way).

Hard pass, Air France

United’s new flight has helped put downward pressure on prices, and now round-trip economy flights can be had for under $600 (~$300 for one-ways). At around approximately 9 hours, it’s more than doable in economy, as you’re not crossing any datelines and only the return is overnight.

As of today, the routes that can get you from the US to French Polynesia are:

  • San Francisco (SFO)
    • United / 3x weekly / Tue, Thur, Sat (both directions)
    • French Bee / 2x weekly / Fri, Sat
  • Los Angeles (LAX)
    • Air Tahiti Nui / Daily
    • Air France / 3 – 4x weekly

If you have a stash of United miles (or Chase Ultimate Rewards, which is a 1:1 transfer to United), they can be redeemed starting at 35k each way, though at less than a 1 cent per mile, this isn’t the best deal or use of miles.

Award prices for United SFO-PPT in coach

United business redemptions aren’t a good deal

American miles can also be redeemed for their LAX-PPT flight starting at 40k miles per leg in economy, 65k in premium economy, or 80k in business. Like United, Air Tahiti Nui uses a 787-8 Dreamliner for the flight.

American availability on Air Tahiti Nui

Regardless of how you get to Pape’ete, you’ll still be required to take an additional flight to get to Bora Bora. Air Tahiti is the only airline that offers inter-island flights, and they only operate during daylight hours. Since some flights arrive at night, be sure to plan for your overnight stay in Pape’ete. I failed to take this into account when booking the rest of our itinerary, booking our Bora Bora accommodations for the same day we flew into Pape’ete. It was a long protracted fight with both United and our Bora Bora hotel, but it ended up getting resolved (phewww). Flights from Pape’ete to Bora Bora were about $200 per person.

Lodging

Bora Bora boasts numerous points hotels across several brands. Marriott (2), IHG (2), Accor (2), and Hilton (1) all have high-end properties around the island. Hyatt is noticeably absent from French Polynesia, which is a bummer since as I said a couple of weeks ago, they have the best elite loyalty program out there.

Most of these hotels will run between $500-$2000/night, the higher-end being on the eastern side of the atoll, where you’ll find the Le Meridien, St Regis, and InterContinental Thalasso. I can attest that the views of Mount Otemanu from that side are nothing short of spectacular; something you really don’t get from the other areas of the island. What you do get is a closer proximity to Vaitape, where all of the non-hotel restaurants are located, along with markets and stores, which I’ll address later.

We did an excursion that took us around the entire lagoon, stopping at the InterContinental, Hilton (Conrad), and Sofitel, and I can say without a doubt that the Le Meridien and St Regis have the best real estate on the island.

The Conrad Bora Bora

When we went last January, we stayed at the Le Meridien using points. This was before Marriott Category 8 kicked in, so we were able to redeem at the Category 7 price of 60k points/night, and with the 5th night free, got 5 nights for a total of 240k points (rates were well over $1000/night that week)!

A few notes about the hotel:

  • The property itself is beautiful, but it’s been a while since it’s seen updates. The harsh sun and saltwater aren’t kind, and the materials of this property no different.
  • As an Ambassador Elite, we were not only updraded to an overwater bungalow, we were given the probably the second best one in the entire resort due to the incredible view of Mount Otemanu from our deck.
  • The bungalows are definitely on the smaller side compared to other resorts there (the St Regis’ are about twice the size), however the resort is the best situated on the island due to it’s central views.
  • The food and drink – which I’ll hit on later on Bora Bora in general- was expensive and not worth the cost. We did got to happy hour a couple of nights, though there isn’t much night life to be had (nor should there be). Breakfast was excellent however, which was included for Marriott Platinums and above, so I’d recommend pigging out then (and waiting until mid-late morning if you can).
  • The property has a plenty of outdoor activities for free, including paddle boarding, kayaking, and visiting the sea turtle rehabilitation center onsite (great experience!).
  • The staff was incredibly friendly and generous
  • Lastly – somehow they use STYROFOAM cups and plastic water bottles in the rooms for coffee. I can’t even begin to explain… (there is a water dispenser in the gym, which is also well equipped).

Le Meridien photos:

Take advantage of breakfast!
The turtle center at the Le Meridien

Food and drink tips

Okay, so the first thing to remember is that Bora Bora is an atoll in one of the most remote places on earth and produces very little of its own food supply. As a consequence, everything has to be shipped in, meaning it’s outrageously expensive.

And since Bora Bora has no roads that connect many of the resorts to the main island, you’re a captive audience once you’re there. At the Le Meridien, cocktails started at $25 and a seafood pizza (12″) about $30. Unless you go do an activity, you’re at the resort all day, so it adds up quickly depending on your eating and drinking habits. If you’re like Leigh and me on vacation, the daily bill for drinks will exceed our flights home. šŸ˜‰ Not to mention the urge to snack when you’re being lazy. Unless it’s your honeymoon, it’s hard to justify these prices for the better part of a week, not to mention waiting on room service all the time just isn’t that convenient!

The hotel beach menu

BYO F and B!

We’d read about the prices beforehand, and since we’d just taken our actual honeymoon 4 months prior (to Seychelles and Kenya), we were not in the market for price gouging. We knew there was a market in town where we could buy fresh food upon our arrival, so we decided we’d supplement that with a Trader Joe’s run. We bought everything from our favorite chips, to beef jerky, to peanut butter stuff pretzels. We also brought wine and liquor, which you could also buy from duty free. We decided that packing it would be easier than having an additional bag from duty free.

Onboard the ferry

Once we landed in Bora Bora, we took the public ferry that runs into town (Vaitape), in lieu of the $120 private pick-up via the hotel. The pick-up fee is ridiculous, however the main reason we wanted to do the ferry is because it allowed us to hit the market on our first day. From there we were able to take the $25 hotel transfer (same boat) from Vaitape back to the hotel. The frustrating part about the Le Meridien is that they charge an exorbitant price for the airport pick-up, when their neighbor and demonstrably higher-end St Regis does not.

Vaitape Church

There’s one primary market in town – Chin Lee Market – and they have pretty much everything you could want. From pre-made foods, to sandwich meat, to cheese, to heavenly fresh-baked French bread, and other local snacks, everything is covered. I also picked up a some beer since a six pack there costs less than one of the same canned beer at the hotel.

Lunch!
The local dish – Tahitian Poisson Cru! (fish with coconut milk)

Since we had a couple of hours to kill between the ferry drop-off and our pick-up, we first went to grab lunch and walk around the town. Our lunch was an excellent intro into the seafood heavy diet of Bora Bora. We then visited several shops, including a boutique that was selling the famous Tahitian black pearls. To me, the black pearls looked like the sultry version of the normal white pearl.

Afterward buying groceries, we made our way to the boat dock. While waiting, we were offered fresh cut fruit from some local women. I of course obliged, however they wouldn’t accept our money. Talk about hospitality! I also managed to find a pretty sweet “Hawaiian (Polynesian) shirt” that I still where on beach trips to this day.

We would come back into town one night for dinner at Bloody Mary’s, the local haunt for tourists and famous people. With its sandy floors and pick your own pieces of fresh seafood, it was a fun experience that I’d recommend doing one night if you get cabin fever at your hotel.

Our final night, we dined at the St Regis’ primary restaurant, Lagoon by Jean-Georges. The meal will set you back about $100-$150/person, though it was one of the best meals that I’ve ever had. Because it’s a sister property of the Le Meridien, you can charge it to the room (and earn points!).

Lagoon
A fish that can only be caught at night at 1000′ depths. Yum

Things to do

For the most part, we were totally fine with vegging for the majority of our time there, but we wanted to venture out for one day. We booked a full-day excursion with Lagoon Service Bora Bora and it didn’t disappoint. For about $120 a person, we went snorkeling in eel infested coral, went swimming with and fed sting rays, went on an incredible snorkel with more sharks than I’ve ever seen, and were fed lunch. Other than a splurging at the St Regis for dinner, the lunch was the best food we had our entire trip. Considering lunch in town would’ve cost about $75 per person, before the boat transfers, I’d call it a win! We were living right, because our guide serenaded the us with his ukulele throughout the day!

As for land activities, I really wanted to hike Mount Otemanu, but was told by the hotel that was no longer possible. Instead, we made use of the water activity gear provided for free by the hotel, but we primarily just vegged on the deck of our bungalow reading. When we got hot, we just jumped in the crystal clear water to cool off, climbing a set of stairs to reclaim our lounge spots. We did plenty of snorkeling around the bungalow too, where we saw sting rays, eels, tropical fish, and even turtles! Scuba diving is an option, however I don’t think it’s necessary given the shallowness and visibility of the water.

The thing we learned really quickly is that Bora Bora is a place to relax, not explore. Everything and everyone moves slow, so you might as well get on beat too. They don’t call it Boring Bora for nothing!

Other places to visit

After five nights on Bora Bora, we flew directly to Mo’orea – a small island thats just ten nautical miles from the main island Tahiti. Wow, what a change of pace! We rented a car upon our arrival and off we went. We’d booked a night at the Hilton Mo’orea using points (standard rooms go for 80k points/night). The hotel was much larger and lively than our accommodations in Bora Bora, and there was even a parking lot!

Everything in Mo’orea (and Tahiti) was at least half the price of what we paid in Bora Bora, a welcome relief.

At the time, I was a Gold member, so I had no expectations of being upgraded to an overwater bungalow. Much to our surprise, we were upgraded to a room with a private pool. The property felt new and well-maintained. Also, included in your stay is everything that’s in the mini-fridge, which includes beer and soft drinks, all of which are refilled each day. Another cool thing about the hotel is that they offer daily excursions by boat. We didn’t get to take advantage of it since we only had one full day.

After vegging most of the afternoon at the hotel, we took in a Polynesian show which was fantastic. Watching these guys spit, spin, walk on, and do just about everything you can imagine with fire was nothing short of incredible. Bravo!

What you see is free at the Hilton

The next day, we continued to drive the island counter clockwise. Our first stop was a very quick hike at Belvedere lookout (quick because you can basically drive to the top). Afterwards, we visited a juice factory and rum distillery which was one of the most bizarre tours I’ve ever been on. Basically, you show up, show yourself into the lobby where theres a basket of hair nets, then you’re off on the tour, all without speaking to a soul. At the end, there was a gift shop where you could taste the different rums and juices.

Next up was a restaurant we’d read about, Snack Mahana, which by any standard was nothing short of spectacular. Local seafood served 10 feet from the water, all at plastic picnic tables and shaded by a massive tree…yes please!

Lunch

We drove the rest of the way around the island, finally arriving back at the airport. Leigh and I both agreed that when we come back to French Polynesia, we will absolutely return to Mo’orea. The island offers everything Bora Bora doesn’t: freedom. There’s so much to do there, it’s really like an undeveloped Hawaii.

Mo’orea was the final stop on our trip, so we ultimately made our way to the airport (queue sad music montage). I was able to add the Mo’orea to Pape’ete flight onto our United flights for almost no additional charge (United codeshares with Air Tahiti on many inter-island flights), so we opted for that. There is a ferry that takes about an hour and costs much less than flying the leg without an associated connection.

We all need a little help sometimes šŸ™‚

After the shortest flight of my life (all of seven minutes), we were left with about a five hour layover, which normally is fine, but we had to recheck our bags, and because the flight wasn’t until after 9, we had a bunch of time to kill with bags. We lugged our bags to a food truck serving fresh seafood (surprise!), only to found out afterwards that there was a luggage storage option in the airport. Fail šŸ™

Once we checked in and dropped our bags, we were able to visit the Air Tahiti Nui thanks to Priority Pass, where we both got to take much needed showers. With several flights departing at night, the lounge was a welcome reprieve from the craziness of the terminal.

Overall impressions

My god, this place is beautiful. All of it. It feels like Hawaii from a different time, and it has the added advantage of being far removed from surrounding cultures. What we found during our week there was not only crystal clear water, but authentic people and experiences. At only 8-9 hours from the US west coast, its easily accessible, flights are reasonably priced, and there are plenty of points options for hotels. With that said, will I visit Bora Bora again? Maybe, but not likely for some time. For Leigh and me, we like options, and being held captive at the resort doesn’t offer that. Even though it’s painfully beautiful, there are plenty of other places I’d like to visit before returning.

On the cost note, I’m sure that it seems ridiculous that I’m suggesting you bring your own food and drink to a tropical island, but trust me, you will thank me. If you show-up empty handed, I would be prepared to spend no less than $500 a day on food and drink. Of course everyone’s situations are different; we travel frequently and had just gotten back from our honeymoon. My suggestions are merely that, but hopefully there’s some useful advice in there. I’ll also so that there is a convenience factor here. Having snacks and drinks in your bungalow are worth it to at least make the stop at the market. Time moves slowly in Bora Bora and room service is no exception.

Will I visit French Polynesia again? Absolutely. Mo’orea was a welcome change of pace with more than enough to do. Though we spent minimal time on Tahiti, I’m sure by comparison there’s even more to do there. Both have the advantage of the international airport being so close.

Have you been to French Polynesia or Bora Bora?

Filed Under: Travel Tips Tagged With: borabora, marriott

Looking back on 2019 (and the last decade)

December 27, 2019 by boltonpoints

2019 was a lot of things; a down year in travel it was not. I visited seven new countries as well as some new North American cities. My work travel has been mostly west coast based, which has certainly made life easier. I also had a long stint of time at home, which was much needed considering my flight mileage for the year was close to 150,000 miles.

The decade

The decade was an interesting one for me. The beginning of it I was fresh out of college in the middle of the Great Recession. I dreamt of traveling the world but didn’t have the means to do so, perhaps supercharging my desire. It wasn’t until 2011 that I took a job in Charlotte, North Carolina that I got the opportunity to start traveling for work. My job took me to Los Angeles every week, while my new girlfriend Leigh of 3 weeks (and now wife) stayed home. I was home so infrequently that I gave up my apartment and moved in with Leigh, only to never look back!

We traded Charlotte’s mild weather for Miami’s beaches in 2014. To say this was life-changing would be an understatement. If you’ve visited Miami before, you know that the culture is night and day from anywhere is in the US (I would have plenty of opportunities to practice my Spanish)! After nearly four years in South Florida – and making some lifelong friends – we moved West, to San Francisco. Moving to California was something we’d always wanted to do and two and half years in, we’re having a blast. The Bay Area has a never ending list of things to, so we do find that we drive for more day or weekend trips, versus getting on a plane.

In 2017, I finally (finnnnally) popped the question! We married in early September 2018 in Savannah, which is where Leigh is from. It was the sweatiest day of my life (see early September in Savannah).

I surprised Leigh with her parents being present for the BIG question

It’s been a hell of a ride thus far. On the one hand, we’ve lived the life that both of us always thought we might live: nomadically wandering the world. On the other I’ve been ā€œgoneā€ more than I haven’t been (due to work). As John Mayer put it, I miss the Home Life. In just six years, we’ve been to almost 35 countries and six continents (Antartica in the future?).

In Venice

Through a lot of trial and error, I end this decade much smarter than I started it.

Statuses

Airlines

United 1K

I began the year on a 1K challenge, which I barely hit. After a few months as a 1K, I immediately came to appreciate much of what United offers its elites. I just requalified for 1K and am excited with the the things that United is doing, like the introduction of PointsPlus and its robust international route network. I’m not sure how I feel about the move to a strictly revenue qualification system for 2020. At the end of the day, I live at a fortress hub and United is the best option out of SFO. 1K also comes with Star Alliance Gold status which provides a plethora benefits.

American Platinum

Weird. That’s the first time I’ve written out my soon to be Platinum status on American. After seven straight years as an Executive Platinum, I finally ā€œbroke upā€ with American. Why? First and foremost, they’ve decided to be uncompetitive on the west coast and their route network no longer works for me. Their further degradation of the Alaska relationship was the final nail in the coffin. The other reason I had no problem cutting ties with American is due to its continued downhill slide in just about everything. The leadership at American has provided no vision to their employees and its unclear to consumers whether they want to be a low cost carrier or a premium airline. What’s left is an airline that is good at neither and a new reputation that they no longer care about comfort or on time arrivals. I hit platinum primarily based on an inexpensive partner business class fare that earned me far more qualifying dollars than I actually spent. Platinum keeps me as oneworld Sapphire, which allows me business class lounge access when flying internationally.

Hotels

Marriott Bonvoy Ambassador Elite

I managed to keep my Ambassador status another year which is great, because I really like my ambassador, Alie. While not earth shattering, I do find having an ambassador to be a nice perk. Having a single point of contact for everything is incredibly helpful when you’re busy. Given how big Marriott is now, it’s also the best way to ensure upgrades, special treatment, etc. Being Platinum no longer means much (other than free breakfast), so I’m happy being two levels above. With that said, I’ve become disenchanted with Marriott through the merger process. Communication was minimal and they absolutely did a bait and switch when they moved to peak/off-peak award pricing. The way it was represented to everyone is that it was based on the season, but in reality it’s dynamic pricing based on occupancy levels. Points Advance was effectively killed, and Suite Night Awards seem to be harder to confirm. At the end of the day, Marriott has hotels everywhere and the legacy SPG portfolio has dozens of aspirational properties that make it hard to leave Marriott.

Hyatt Globalist

Park Hyatt Saigon

Hyatt is new for me this year. I completed a challenge using my American Executive Platinum status that got me Globalist status after just 18 nights. Four months in, I’m really impressed with Hyatt overall. Unlike Marriott, where you need a VLOOKUP to figure out where breakfast is complementary, Globalists get free breakfast at every property. Globalists also get suite night awards that are incredibly valuable, allowing suite upgrade confirmation at time of booking. While still small in comparison, Hyatt has also done an excellent at increasing their footprint through some recent acquisitions. Looking to 2020, I’m planning to double down on Hyatt and make them primary hotel chain.

Hilton Diamond

Ah Hilton, my first hotel status. I’ve been Diamond off and on for years, though Hilton hasn’t been my primary hotel brand in 5 years. Why? I moved to SPG and fell in love (RIP) and frankly, Hilton doesn’t have a long list of aspirational properties, though that’s changing. This year I managed to get Diamond through a status challenge that only required 8 stays. Upgrades are hit or miss, though that’s primarily a function of the Hilton Aspire card providing diamond status, so the numbers are much larger. Because Golds get many of the same benefits – including free breakfast – I don’t put a huge price on Diamond status. Hilton has always been my ā€œback pocketā€ brand and one I always try to keep some points. Remember, no matter where you go, there’s probably a Hampton Inn nearby.

Rental cars

Living in San Francisco – where we don’t own a car – I find rental car status to be valuable, but most probably don’t. I won’t got into a lot of detail, but I ended up with Avis Preferred, National Executive, and Hertz Presidents Circle, all of which give me access to better cars and easier check out.

2019 stand outs

Places

Moorea, French Polynesia

Our trip to French Polynesia was a random booking due to award availability at the Le Meridien there and two, United starting service to Tahiti with incredibly low fares. We spent five nights in Bora Bora but what really stood out was our two day, one night stay on Moorea, a small island just off the coast of Tahiti. Unlike its more famous cousin Bora Bora, Moorea offers visitors with far more things to do than lie on the deck of their overwater bungalow like in Boring Bora (as the locals call it). With plenty of hiking, water sports, and the ability to be self sufficient through renting a car (again, unlike Bora Bora), there’s non-stop things to do and the French Polynesian island that we said we will return. The Hilton Moorea offers a great points option for those visiting.

British Columbia, Canada

Victoria, BC

Another trip that was helpfully dictated by points. I’d purchased a Marriott vacation package using points, which netted some incredible deals. Part of the deal was a seven night stay at a Category 1-4 hotel. Normally a low category hotel is the last place I want to spend a week, but we find a gem in the Vancouver suburb of Burnaby at the Element hotel. As an extended stay hotel, it offered us the ability to cook for ourselves, not to mention it was pet friendly. Even though it wasn’t in the heart of the city, the hotel was less than 10 minute walk to the rail that takes you into downtown Vancouver. It also offered a great jumping off point to explore the region, such as Grouse Mountain and Whistler, where we stayed a night. We went around the July 4th holidays, so the weather was absolutely perfect for being outside. We also took the ferry to Victoria for a night and had a blast. In an effort not to backtrack, we took the ferry straight back to the United States, arriving at the Port Angeles terminal. We spent 10 days hiking, swimming, eating, and exploring the best of British Columbia and can’t of recommend visiting enough.

Lake Como, Italy

Not a bad view from the pool, Hilton Lake Como

Wow. That pretty much sums up how we felt about Lake Como. On the same trip we visited Florence, Cinque Terre, and Venice, but none of them struck us quite like our time on the lake. The scenery is jaw dropping and mixed with the culture and food of Italy, it’s a can’t beat destination. We were initially supposed to rent a boat for our anniversary, but the winds that day had other ideas, so we slummed it by the pool instead. We stayed two nights at the Hilton Lake Como using points. We will return.

Bonus round: Uruguay

Punte del Este

My dad, brother, and I have started a somewhat tradition of taking a trip every year. This year we went to South America, specifically to Buenos Aires and Uruguay. While Buenos Aires needs no introduction, Uruguay is probably not a place that many people have heard of. Getting inspiration from Anthony Bourdain, we added Montevideo to our list (along with some day trips). What we were rewarded with was a country as interesting as any place I’ve been. A socially liberal country – they’ve legalized weed and same sex marriage – with one of the highest per capita incomes in the world, Uruguay sits just across the Rio de la Plata from Buenos Aires. While there are many similarities between Argentinian and Uruguayan culture – and they both love wine, beef, and fĆŗtbol – Uruguay has a distinctive flare and plays the part of the “less famous cousin” really well. We made a day trip to the beach town and capitol of the superrich Punte del Este, where we found warm weather and locals frolicking on the beach.

Best flight:

Qatar Q-Suite A350-1000

I almost feel stupid for even including this. Thanks to some dumb luck and a willingness to fly out of the way, we flew in the Q Suites for the second time in September. Honestly the flight was better than the first Q Suite experience, not to mention the new plane factor (spoiler: the A351 is my new favorite plane).

Best hotel:

St Regis Florence

On our trip to Italy, we stayed at two of the premier hotels not only in Marriott’s portfolio, but the world. Although the Gritti Palace was a close runner up, Leigh and I felt like the St Regis in Florence was on another level in terms of service. From coffee being delivered daily to the room, to the sabering of the champagne every night at the bar, to every other little detail in between, the St Regis Florence is a cut above anywhere else that we’ve stayed.

A close runner up: Las Alcobas Napa Valley – you can find my review here.

Did 2019 live up to all your travel ambitions?

Filed Under: Travel Tips Tagged With: 2019, american, hilton, hyatt, marriott, qatar, united, yearinreview

Resort Fees and really expensive water

October 28, 2019 by boltonpoints

Sheraton Kona Resort lobby

Greetings from SFO! I just arrived back from a weekend on the Big Island of Hawaii. While my brother and I had an awesome time, I can’t help but think about the bad taste that the hotel left me. The Sheraton Kona Resort is and was an overall fine place to stay; good location, killer views, and large rooms, but overall the property could use an update.

I may write a review of the property later, but I want to focus on a specific topic that really makes my blood boil: resort fees. These opaque fees typically include things like bottled water, local calls, WiFi, fitness center access, and maybe some activities that you may or may not want to use. Make no mistake, these fees are used by hotels to mask the total cost of a stay and typically range from $20-$50/night. These fees are used across hotel chains, so they’re equal opportunity offenders. The other thing about resort fees? They’re mandatory, meaning there is no employee or manager that can or will waive them.

The Sheraton Kona had a $30 a day fee, which included:

  • Designer tote bag
  • Complimentary Kona trolley rides
  • Guided cultural and historical tour of Kiholo bay 
  • Hula lessons 
  • Lei making 
  • Ukulele lessons
  • 2 bottles of water per day
  • Mid-day refreshments by the pool
  • Complementary access to hospitality room (if your room is not available for late check-out, they can check you into this room)
  • Complimentary access to fitness center
  • Unlimited use of lawn games
  • Unlimited bicycle rental
  • Unlimited local calls
  • 30 min of long distance calls per day
  • Complimentary use of binoculars 
  • Welcome lei and elixir
  • Complimentary wifi

This list was not reviewed with us at check-in, probably because providing value in the fee isn’t important, but collecting revenue is. What that means is that I would need to know that midday refreshments were offered at the pool as part of the fee, then ask when, where, and what time. We were not offered the “designer tote bag” and the welcome elixir consisted of watered down juice served in cone-shaped paper cups (fancy!). This just screams we want to make this fee worthwhile, doesn’t it?

We were there for three nights, Thursday through Sunday, and many of the activities or lessons don’t happen on the weekends. The only thing on the list that was of any value is the trolly ride into town, saving us some money on an Uber/taxi. That said, it’s already free, the only thing the hotel did was arrange a stop on property. Looking further down the list, local and long distance calls is a laughable perk, wifi is already included for those with any Marriott status, and calling 2 bottles of water in a place that has excellent tap water is ridiculous. At $30/day, this might be the world’s most expensive water!

For our stay, I used points, and unlike Hyatt and Hilton, Marriott does not waive resort fees for award stays. So after three nights of resort and parking fees ($20 a night), our total bill came to $150 before taxes. Since I have to pay taxes on the resort fees, the actual out of pocket becomes about $38/night. So much for a “free stay”! Rates for this property typically go for somewhere between $139-189, making the resort fee a hidden 15-21% markup.

Resort fees add up quickly

Even though Marriott is out of step compared to other programs, the fact that resort fees are even legal is something being challenged in court as I write this. Resort fees are becoming more prevalent, especially in the US, and as the lawsuit says that hotels collected about $3 billion dollars worth of fees in 2018.

There are some fees that can be worth it, but they’re few and far between. For instance, the St Regis New York has a $50 fee, but includes a $100 food and beverage credit and MoMa museum tickets. These kinds of inclusions are the exception.

My take

Resort fees assume that hotels know what customers want, using a one-size fits all approach. For me personally, even if the fees were clearly explained, I probably wouldn’t have used any of them because they don’t match my travel habits.

As I see it, the path forward on resort fees includes:

  1. Until (and if) resort fees are finally killed, Marriott needs to match their competitors and waive resort (and parking) fees for award stays. Nothing says thank you for your loyalty like a mandatory $150 hotel bill while still burning points.
  2. More broadly, the FTC needs to take a hard stance against resort fees and make hotels in include them in the rate they show. For a family staying for a week on their only vacation for the year, this amounts to hundreds of dollars of undisclosed fees that will likely alter their ability to pay for other things on their trip. Resort fees aren’t transparent and don’t show the full cost of a stay, which again, is the intent. The Department of Transportation did this several years ago with the airlines, which is why the price you see when searching is the price you pay (though with basic economy, it now includes less). Further, hotels like the Sheraton Kona are charging the fees and not providing additional service beyond what you would already expect at a resort in Hawaii. Resort fees cheapen the overall resort experience by nickel and diming customers with fees they didn’t know about.

Filed Under: Hotels, Travel Tips, Uncategorized Tagged With: hilton, hyatt, marriott

Deal Alert – 36k point business class to Europe is live

October 16, 2019 by boltonpoints

Image credit: Air France

Flying Blue is a great program for SkyTeam awards. Their new Promo Awards, Special Edition site has just launched and there are some great North America deals to be had (one-way / round trip):

  • Business – Seattle to Europe – 36,000 / 72,000 points
  • Premium economy – Los Angeles to Europe – 28,000 / 56,000
  • Business – Toronto to Europe – 32,000 / 64,000
  • Economy – New York to Europe – 11,000 / 22,000

Note that Air France charges carrier-imposed fees that range from about $130 in economy, to $400 in business. Even with the fees (which are as bad as hotel resort fees), this is still a good deal.

The terms of the deal says that flights have to be booked by October 20th, and travel must occur between November 2019 and March 2020. Flying Blue points are easy to accumulate, since they’re a transfer partner for all the major transferable currencies: American Express Membership Rewards, Chase Ultimate Rewards, Capital One, and Citi Thank You Points. Unfortunately there aren’t any transfer bonuses at the moment.

Leigh and I are personally thinking about how to take advantage of the Seattle to Europe flight, since positioning from SFO is easy. Since we already have a trip planned to South Africa in March, we may just tack on a few days in Paris up front since Leigh has never been (and Air France has direct flights from Seattle.

With holiday travel coming up, this could also be a great way to escape to somewhere new or add onto a current trip. Will you take advantage of any of these deals?

Filed Under: Airlines, Travel Tips Tagged With: amex, captialone, chase, citi, europe, flyingblue

Italy – A Brief Introduction

September 19, 2019 by boltonpoints

Monterosso, coming into view on the hike from Vernazza

Italy is a place that’s been written about for thousands of years and has millions of visitors annually. Preparation, and the right expectations, can make a world of difference.

Leigh and I just got back from Italy last week, and wow, was that an amazing trip. We actually chose Italy as our original honeymoon destination (we got married this time last year) – but ultimately decided on something completely different (more on that in another post). I’d always been told that Italy deserves its own trip, and that it shouldn’t be folded into the typical American 2 week jaunt through Europe. Boy is that advice right. We ended up with an 11 day trip, deciding to focus on only 2-3 places. This trip would also coincide with our one-year anniversary. What better place to be than eating great food, drinking fine wines, and looking at priceless art?!

I’ll also add a caveat that we normally don’t plan non-logistics-related trip details well in advance, but I’ll say that generally, Italy requires a lot of pre-planning. Hot restaurants fill-up, museums have queues like a Miami nightclub, and trains are much cheaper in advance. It’s worth the time and effort before you go because well…disappointment sucks.

Deciding where to go – hotel booking

Italy is about twice the size of Florida, meaning there are endless options of places to visit based on interests. Given that this is our first trip here, we started with the usual suspects: Rome, Florence, Milan, Venice. Reining it in can be hard when trip planning, but luckily there were some external factors that assisted in the what I call “hatchet-level planning”. We ultimately decided on Florence (with day trips), Venice, and Lake Como.

Florence at sunset

About the time we were planning our trip, Marriott was going to be rolling out category 8 hotels. Up until March 2019, Category 7 would be the highest category at 60,000 points a night. Category 8 would move the max amount to 85,000 points a night. Just introduced on September 14th: off and on-peak awards, meaning that Category 8’s could start going for as much as 100,000 points a night, which is an increase of 67% on some high-end properties! I’m digressing here, but the redemption increases Marriott communicated pushed me to look for iconic, aspirational hotels that might be tough to swing in the future. I ended up with three hotels that are routinely discussed as some of the top properties in the world: The St Regis Rome, St Regis Florence, and The Gritti Palace in Venice. I was able to take advantage of Marriott’s Points advance feature (which was also gutted on September 14th) and lock in the 60,000 points a night rate.

I was able to secure five nights at the St Regis in Florence for the price of four, because all Bonvoy members get the fifth night free, totaling 240,000 points (rack rate is normally around $750/night). I got 3 nights at the Gritti Palace for 180,000 points (normal rates are $1500+). This meant that for a total of 420,000 points, we spent 8 nights in two properties that we wold’ve never been able to afford otherwise.

As a Marriott Ambassador Elite, I was also able to apply Suite Night Awards to the reservations which cleared in on both reservations…score! My ambassador Alie – who is awesome – knew that our trip was for a special occasion, and let the hotels know as well. The total for our two stays – before suite upgrades – would’ve been close to $10,000, giving me a redemption value of about 2.4 cents per point. Considering most valuations peg Marriott points at around 0.7 cents each, this was an outstanding redemption!

Breakfast views from the Gritti Palace

I only dive into these details about hotel bookings because sometimes it can be helpful to have markers in the sand when figuring out where to travel. With so many options not only in the world, but Italy itself, narrowing it down with the help of specific hotel availability alleviates some of the decision making that I find can be difficult when deciding to visit places I’ve never been. I’ve traveled many places I might not have because of a great flight deal, award availability, or hotel availability. And you know what? I had a great time, even if I wasn’t sure about it prior to going.

Flights

As far as the flights are concerned, we were fortunate that we had decided where to go by the time British Airways was having a business class fare sale to Europe from several US gateways. We were able to get round-trip business class tickets from Houston to Milan for about $1600 each, which is a great fare by any measure.

Since flights to/from Houston are usually affordable, I knew it wouldn’t cost us much to get our positioning flights. In fact, Houston was on American’s reduced mileage awards for the month of August, so we were able to get to Houston for a cost of only 8,500 miles per person.

Since I have American Airlines Executive Platinum status, that means I’m oneworld emerald, which entitles me access to first class lounges and advance seating choices on BA flights. Further, because American awards partner miles based on distance flown, meaning that I would earning $2700 EQD and 32,400 redeemable miles. Using an average of point/mile calculations that other blogs have done, that’s a value of about $420. It’s also super helpful for status requalification.

Last but not least, as much as I’ve traveled, I’ve never flown on a 747 and it’s been on my “list” for quite sometime, especially as airlines look to retire them in favor of more fuel efficient planes like the 787 or A350. Fortunately, British Airways has one of the largest 747 fleets in the world, and our flight out of Houston happened to be operated by The Queen of the Skies. I know it’s not British Airways newest or nicest plane, but I was pretty damn excited about finally sitting on the upper deck of The Queen.

Trains

Italy is well-known to have an excellent train system, so flying into and out of Milan wouldn’t really be a problem, as we could get pretty much anywhere on our itinerary within a couple of hours. We decided to book in advance in order to get some great fares and frankly, I’m glad we did. Our fares were much cheaper than day-of, and by putting ourselves through our itinerary multiple times before the trip, we were able to make some educated guesses on when to schedule activities.

A celebratory drink on in the bar car for making our tight train connection!

There are two train companies in Italy: Trenitalia, which is run by the Italian government, Italo, a private company. We ended up taking both companies and found each to be incredibly nice, even in coach.

As far as what fare class to book, economy is more than adequate for most people. I’m six feet tall with broad shoulders, and I felt like I had all the room I could need. There are two options for seating: two seats facing the same direction (think airplane), or four seats at a table.

Museums

Italy – particularly Florence and Rome – are renowned for their museums, palaces, or medieval construction projects, most of which are full of priceless Renaissance or ancient relics that set the course of the modern world. You can’t overstate how much those pieces mean to the world, and with that, the world wants to see them. In person.

Making reservations ahead of time can save a lot of time

Almost all of the main attractions – particularly museums – have the ability to make a reservations ahead of time. Florence’s Ufizi Gallery, which hosts more than 2 million visitors a year, is the most visited museum in Italy. In an effort to provide a better experience to each of those two million, the museum offers reservations in 15 minute windows. We booked our museum tickets about a month out, and we’re glad we did!

You might be thinking, “how am I supposed to figure out exactly what time I want to visit a museum a month out?” Well you’re not alone, and yours truly is one that likes to fly by the seat of my pants more than plan, however this part of Italy isn’t one of those places. One piece of advice I would offer when you’re trying to make these plans is to do the museums or main attractions early in your trip. I’ve been on trips where I put off something I really wanted to see towards the end, and it created a lot of stress as to how to fit it in before departing. Get it done and enjoy it early in the trip, after all experiencing the culture is a big reasons to visit Italy, but you can’t do that if you’re stuck in line at a museum because you didn’t make plans ahead of time.

Another museum tip: look for podcasts ahead of time that can help guide you. Many museums and buildings have so much history in them, it’s easy to get overwhelmed (and drained). We used Rick Steve’s free app, which had great guides (with pictures) for both the Ufizi in Florence, which made a world of difference. Leigh studied a lot of art history in school and even she commented on how much better our time was because of a guide. You really could spend a half day wandering the Ufizi, which for some might be a 4-5 hours well spent.

We also used Rick’s app for a Grand Canal Tour in Venice, which listened to while taking the water taxi to our hotel. A free tour with the €7.50 taxi fare…not bad!

In Conclusion

Italy is a fascinating place with an accurate reputation that precedes it more than any article or blog ever could do justice. Slow down and don’t try to do too much. Soak it in, and yes plan before you get there…you’ll be glad you did. After my first two weeks in Italy, I can say that the food is as delicious as you think, the wine insatiably good, and the culture is worth moving for. Ciao!

Filed Under: Travel Tips

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Andrew

World traveler, with a day job. I travel 150,000+ miles per year, most of the time in premium cabins. for free.

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